Cancellation Policy

Your appointment has been specifically reserved for you. Due to the presence of a waiting list, please notify the clinic as soon as possible if you are unable to attend your appointment, so that we can make necessary adjustments to the schedule. To reschedule or cancel your appointment, we kindly ask for a minimum notice of 24 hours. While we understand that emergencies can arise, it is important to note that for non-medical emergencies, a cancellation fee equal to the full cost of treatment will be applied if the cancellation occurs within 24 hours of your scheduled appointment.

Check-In

If your appointment involves an initial consultation, we kindly request you to arrive at least 15 minutes before your scheduled session to allow sufficient time to complete the Patient Health Summary form. Alternatively, you can do them in advance and either bring a printed copy or email them to info@aloehealthclinic.ca.

Returning patients are advised to arrive at least 5 minutes prior to their appointment to ensure a smooth transition into their session.

Kindly notify us if you are pregnant, experiencing any bleeding, or have a communicable disease.